All deliveries are made from Joy to Create or one of our supplier partners in the United Kingdom. We try our best to deliver all items as quickly as we can and normally within 3-5 days or 5-10 days for larger items such as sewing machines. However, please allow up to 14 working days for your order to reach you. Horn furniture is delivered and assembled by a Horn technician and deliveries are typically within 6 weeks of order, however, customers are contacted to verify correct sizing and compatibility and also advised of delivery.
We will work as quickly as possible at peak times but please be patient particularly around Christmas and during other major events. If an item becomes out of stock we can either place the goods on backorder or refund you if preferred. Most deliveries are made via Royal Mail, Parcel Force or a courier and large items will require a signature on delivery.
European orders: Please allow up to 10 working days for orders to arrive.
Rest of the world: please allow up to 28 working days for orders to arrive
Delivery charges UK.
Order value under £20 - £1.95
Order value under £50 - £3.95
Order value over £50 Free
Delivery charges European countries and rest of the World.
Please note we are unable to supply Sewing machines outside the UK. In order to maintain the lowest delivery prices we will calculate costs based on shipping weight and advise you before the payment is taken. Please note we do not take responsibility for import taxes or duty imposed by local customs authorities when your order is imported. We strongly advise that you confirm these costs before placing any orders.