COVID-19 UPDATE (24.03.2020)
Due to the current situation with the Covid-19 virus, we have had to make some small adjustments to the way we send out our stock to customers. This is to protect ourselves and minimise contact. As we are a small family run business, we have had to change our courier provider and this is reflected in our pricing. We will be constantly reviewing and updating this as we continue to try to provide the reliable service that our customers are used to. Please also be aware that there may currently be delays in the courier system as they try to cope with the much larger volume of packages.
Thank you for your support during this difficult time
- Joy to Create x
All deliveries are made from Joy to Create or one of our supplier partners in the United Kingdom. We try our best to deliver all items as quickly as we can and normally within 3-5 days or 5-10 days for larger items. However, please allow up to 14 working days for your order to reach you.
We will work as quickly as possible at peak times (PLEASE SEE COVID-19 UPDATE ABOVE) but please be patient particularly around Christmas and during other major events. If an item becomes out of stock we can either place the goods on backorder or refund you if preferred. Most deliveries are made via Royal Mail, Parcel Force or a courier and large items will require a signature on delivery.
European orders: Please allow up to 10 working days for orders to arrive.
Rest of the world: please allow up to 28 working days for orders to arrive
Delivery charges UK.
Order value under £50 - £3.95
Order value over £50 Free
Delivery charges European countries and rest of the World.
In order to maintain the lowest delivery prices we will calculate costs based on shipping weight and advise you before the payment is taken. Please note we do not take responsibility for import taxes or duty imposed by local customs authorities when your order is imported. We strongly advise that you confirm these costs before placing any orders.